Privacy Policy

Our approach to privacy

At Flyttstädfabriken, we take your personal privacy seriously. We want you to feel confident when using our services or contacting us through our website. This policy explains how we collect, use, and protect your personal data.

What information we collect

When you book a service, fill out a form, or contact us by phone or email, we collect the information you provide. This may include your name, phone number, email address, home address, and details about your property, such as its size or number of rooms. We use this information to manage your booking, provide accurate quotes, and deliver our services professionally.

How we use your data

Your personal data is used to communicate with you, confirm bookings, issue invoices, and handle tax deductions (RUT). It also helps us plan and carry out our assignments efficiently. In some cases, we may use your information to follow up on customer satisfaction or improve our services.

Legal basis for processing

We process your personal data primarily to fulfill our agreement with you. In certain cases, we do so to comply with legal obligations, such as accounting regulations. We may also process data based on our legitimate interest, such as developing our services. If we ever need your consent—for example, to send marketing—we will request it separately.

Sharing your information

We do not share your personal data with third parties unless it is necessary to deliver our services or comply with legal requirements. This may include submitting information to the Swedish Tax Agency for RUT deductions or working with subcontractors. All partners we work with are required to follow applicable data protection laws.

Your rights

You have the right to know what data we hold about you, to request corrections or deletion, to object to certain types of processing, and to receive your data in a structured format. You may also withdraw any previously given consent at any time. If you wish to exercise any of these rights, please contact us at [email protected].

How we protect your data

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. Only authorized staff have access to your information, and we do not retain it longer than necessary to meet legal requirements or fulfill our commitments to you.

Cookies and website use

Our website may use cookies to enhance your experience and analyze traffic. You can choose to block or delete cookies through your browser settings.

Changes to this policy

We reserve the right to update this privacy policy when needed. The latest version is always available on our website. If we make significant changes, we will inform you via email or directly on the site.

Contact

If you have any questions about our privacy policy or how we handle your personal data, you are welcome to contact us:

Flyttstädfabriken
Strömkarlsvägen 69, 167 62 Bromma
Email: [email protected]
Phone: +46 8 756 99 00